Privacy Policy
1. Introduction
Elevex Group Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use Teamsphere.ai ("Service").
2. Information We Collect
2.1 Personal Information: When you register for or use our Service, we may collect personal information such as your name, email address, billing information, and other details necessary to provide and support the Service.
2.2 Usage Data: We may collect information about how you interact with the Service, such as your IP address, browser type, usage patterns, and system logs. This data helps us improve the Service and ensure its security.
2.3 Data Uploads: Any data you upload or generate while using Teamsphere.ai, including data processed through machine learning (ML) or large language models (LLM), remains your property and is handled with strict confidentiality.
3. How We Use Your Information
3.1 Service Delivery: We use the information collected to deliver, maintain, and improve the Service.
3.2 Communication: We may use your contact information to send important updates, newsletters, or responses to inquiries. You can opt out of non-essential communications at any time.
3.3 Security: We may use usage data to monitor and ensure the security of our platform, including detecting and mitigating security threats.
4. Data Privacy and Confidentiality
4.1 Data Privacy: All data uploaded to or generated by interacting with LLM models on Teamsphere.ai remains private. We do not access, share, or utilize your data for any purposes other than those required to provide and maintain the Service.
4.2 Confidentiality: We are committed to maintaining the confidentiality of your data. We will not disclose your data to any third party without your explicit consent, except as required by law.
5. Data Security
We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
We retain your personal information and data for as long as necessary to provide the Service or as required by law. Upon termination of your account, we will delete or anonymize your data, unless legal obligations require us to retain it.
7. Your Rights
You have the right to access, correct, update, or delete your personal information. You may also object to the processing of your data or request that we restrict its processing. To exercise these rights, please contact us at privacy@teamsphere.ai.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated to you and will become effective upon posting. Continued use of the Service following changes indicates your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at privacy@teamsphere.ai.